{"product_id":"critical-conversations-in-healthcare-third-edition-scripts-techniques-for-effective-interprofessional-patient-communication","title":"Critical Conversations in Healthcare, Third Edition: Scripts \u0026 Techniques for Effective Interprofessional \u0026 Patient Communication","description":"\u003cp\u003eHave you ever wished for help finding the right words when you are midway through another difficult conversation with a colleague, manager, or patient? \u003cem\u003eCritical Conversations in Healthcare, \u003c\/em\u003e Third Edition, provides scripts and scenarios to facilitate better, more effective communication in healthcare settings. This third edition of \u003cem\u003eCritical Conversations in Healthcare\u003c\/em\u003e feature do's and don'ts, reflective questions, and practical tools to help you improve your on-the-job interactions. Whether you are new to the bedside or CEO of a major healthcare facility, this fully revised third edition will show you how to: \u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003col\u003eCommunicate mindfullyInterpret body languageDeal with gossip and harassmentAddress workloads and management stylesOvercome conversation trapsImprove the patient experienceWork with frustrated families, angry physicians, and uncooperative colleagues\u003c\/ol\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Cheri Clancy","offers":[{"title":"Paperback","offer_id":47282588516588,"sku":"9781646481934","price":53.27,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0684\/1791\/3068\/files\/9781646481934.jpg?v=1770341248","url":"https:\/\/intl.allstora.com\/products\/critical-conversations-in-healthcare-third-edition-scripts-techniques-for-effective-interprofessional-patient-communication","provider":"Allstora","version":"1.0","type":"link"}